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    outwardconsignmentgroup.com

2023 CUSTOMER CHOICE AWARD

outwardconsignmentgroup.com

34 reviews
Corporate Values

Overview

outwardconsignmentgroup.com has a consumer rating of 4.73 stars from 34 reviews indicating that most consumers are generally satisfied with their purchases. outwardconsignmentgroup.com also ranks 10th among Consignment sites.

Positive reviews (last 12 months): 93.3%
Positive
28
Neutral
2
Negative
0
View ratings trends
10
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How would you rate outwardconsignmentgroup.com?
Top Positive Review

“The process was very thorough”

Nathan L.
08/23/24

Outward Consignment Group guidance through the entire process was incredibly detailed and enlightening. They took the time to explain each step clearly, making what initially seemed daunting surprisingly manageable. The outcome was not only satisfactory but also felt equitable. For anyone hesitant about selling their vehicle directly to an individual, this method offers a reliable alternative. It removes concerns about payment uncertainties or post-sale regrets. If you're in need of a swift transaction, I highly recommend considering their services!

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Reviews (34)

Rating

Timeframe

Other

Nathanl
11 reviews
8 helpful votes
August 23rd, 2024
Outward Consignment Group guidance through the entire process was incredibly detailed and enlightening. They took the time to explain each step clearly, making what initially seemed daunting surprisingly manageable. The outcome was not only satisfactory but also felt equitable. For anyone hesitant about selling their vehicle directly to an individual, this method offers a reliable alternative. It removes concerns about payment uncertainties or post-sale regrets. If you're in need of a swift transaction, I highly recommend considering their services!
danyelm
14 reviews
10 helpful votes
July 04th, 2024
They exceeded my expectations when it came to selling my car. After discovering them online, I quickly scheduled an appointment at their storage facility for the following week. To my delight, the process was efficient. They delivered on their promise, and I sold my car for a price that left me more than satisfied. Initially skeptical about how fast it could be, I was proven wrong—their actions truly speak volumes. If you're looking to sell your car effortlessly and with great results, I highly recommend Outward Consignment Group!
mariar721
15 review
4 helpful vote
March 13th, 2024
Despite my initial hesitation due to being unfamiliar with the website, I was pleasantly surprised. They offered unparalleled service and lightning-fast DHL shipping. After thorough research on the company, I decided to take the plunge, and I'm so glad I did. Each transaction has been smooth and efficient, with my orders arriving within days without fail. I'm already a repeat customer and have no doubt I'll continue to rely on them for their exceptional service and reliability.
raquelp31
10 reviews
7 helpful votes
October 14th, 2023
I was initially clueless about their consignment services or how their online transactions worked. I ended up buying an RV for my son-in-law because he wanted the same model we own. He had done his homework by reading reviews and speaking with a company representative, and he suggested I purchase from Outward Consignment Group. He was thrilled with both the service and the RV. I found the price to be quite reasonable too. The price were fair, and everything was delivered on time!
Paulh15
19 reviews
9 helpful votes
June 21st, 2023
If you haven't heard of Outward Consignment Group yet, you're in for a treat. This consignment service operates both offline and online, making it incredibly convenient and efficient. Whether you're looking to buy or sell, they handle the heavy lifting, saving you valuable time. What really sets them apart is their ability to tap into a nationwide market through their online platform, ensuring you get the best possible price. The entire team, from the friendly staff to the responsive customer service department, made my experience enjoyable. I wholeheartedly recommend giving them a try!
sofic3
21 reviews
7 helpful votes
April 9th, 2023
Thinking it might be too good to be true, but I was pleasantly surprised by how simple the process was! The idea of hunting for a used boat had me feeling quite stressed, but this experience turned out to be exactly what I needed—straightforward. Every person I interacted with was incredibly supportive and never made me feel pressured. They were also accommodating with my schedule, which was a huge plus. A friend suggested I try Outward Consignment Group, and after my experience, I would certainly recommend them to others.
moisesa17
11 reviews
6 helpful votes
March 26th, 2023
Verified purchase
Let me start by saying these folks are the real deal. Every single item they consign and sell is 100% authentic. Their communication is good, keeping me informed every step, from the registration to transaction updates. I did encounter a minor delay of about two days beyond the expected delivery date, but it was never to the extent that I felt swindled. They have a reliable system to ensure your items reach you with utmost discretion. Thanks to their excellent service, OCG has now become my go-to for all my needs. Love the bonus of free shipping!
melissac606
16 reviews
7 helpful votes
February 21st, 2023
Verified purchase
Outward Consignment Group provided excellent customer service during my recent transaction, ensuring a smooth process on their end. Unfortunately, my experience with the seller was extremely DISAPPOINTING. Initially, the seller failed to include all the items I had purchased, which was frustrating. I attempted to resolve the issue, but the seller ignored my messages for three days. This lack of communication persisted even when Outward Consignment Group tried to intervene on my behalf. Ultimately, I had no choice but to cancel the transaction. It's frustrating that I can't leave a review for the seller, as this could help warn others about potential issues...
carolm749
5 reviews
1 helpful votes
January 24th, 2023
Verified purchase
This site offers solid value for money. The prices are fair, and the services are reliable, with no hidden fees or unexpected charges. However, there's room for improvement in the delivery speed, as I was hoping for faster shipping. Overall, everything functions smoothly and meets my expectations, making me a satisfied customer !
tetianak2
9 reviews
6 helpful votes
November 22nd, 2022
Absolutely thrilled with the service and excellent communication! My transaction was quick, and I'm really impressed with the quality of the items. What truly stood out to me was their fantastic support system. I encountered some issues with my items, and they provided unwavering support until everything was fully resolved. The prices are also very fair, offering great value for money. Overall, a wonderful experience from start to finish!.
johnm3782
22 reviews
15 helpful votes
September 24th, 2022
Came across outwardconsignmentgroup.com, by chance. Although I wasn’t familiar with the OCG brand, I decided to take a leap of faith (you never know until you try, right?). The registration process was refreshingly straightforward, skipping the usual barrage of questions. I received a prompt confirmation of my transaction, and the delivery was impressively quick. When my item arrived, it was securely packaged, and it looked just like the photos on the website. I’m thoroughly pleased!
martid7
11 reviews
4 helpful votes
July 24th, 2022
Verified purchase
Purchasing a used car has never been this enjoyable! I found my dream car on Craigslist, listed by Outward Consignment Group. They made everything incredibly easy. After signing the agreement and completing the online registration, they delivered the car to my doorstep exactly when I requested. The team was exceptionally courteous, allowing me a full 10 days to thoroughly inspect the car. The whole process was smooth, setting a new standard for car buying. I've been driving the car for a month now, and it runs perfectly. This is how car buying should always be!
elizabethl716
1 review
1 helpful vote
May 5th, 2022
Verified purchase
I purchased four items, but unfortunately, I had to cancel two of them. The reason being, after waiting anxiously for more than four days with no response from the seller, I realized they weren't going to arrive on time. When you're paying for expedited shipping, you expect a quicker turnaround than that. What frustrated me more was the lack of accurate shipping updates and information—they were either incorrect or simply unavailable, which made planning difficult. If you have a specific deadline in mind, like I did, it's crucial to order well in advance to avoid disappointment...
Reason I chose this business: I found the set I wantef
Reason I chose this product: I love the rose fold set
Johnc
15 reviews
10 helpful votes
March 2nd, 2022
Verified purchase
What stood out most were two crucial factors that set them apart: Firstly, they managed to secure significantly more from online offers than what a dealer was willing to offer. This alone was impressive. Secondly, their commitment to convenience was exceptional. From scheduling everything online to having them come to my home on a Monday afternoon to complete all necessary paperwork. Ten days later, the money was wired into my account. Any service that not only makes life easier but also boosts your earnings deserves recognition. Outward Consignment Group has certainly earned my respect!
warrasx
9 reviews
5 helpful votes
January 28th, 2022
Verified purchase
OCG provided a refreshing alternative to dealing directly on Craigslist. Their approach resulted in a better financial outcome compared to what we would have likely received through private listings. The representative who visited us was courteous and displayed a high level of professionalism throughout the transaction. We appreciated not having to navigate the potential pitfalls of negotiating with low-ballers typically encountered on Craigslist. Choosing Outward Consignment Group saved us time and ensured a fair price without the usual headaches associated with selling privately.!
danielk475
21 reviews
11 helpful votes
December 7th, 2021
When I first received the initial offers from OCG's algorithm, they seemed disappointingly low. However, a quick phone call where I highlighted the numerous extras on my bike resulted in a significant increase to a more reasonable offer. I made it clear I wasn't interested in dealing with time-wasters or those who weren't serious buyers. Adam, who arrived promptly as arranged after confirming the night before, was professional and respectful. We quickly reached an agreement to consign the bike, completed the necessary paperwork, and within just 12 days, the funds were swiftly transferred to my account.
donnap422
7 reviews
3 helpful votes
October 28th, 2021
Verified purchase
I'd suggest streamlining the staff involvement in purchase transactions. During my buying journey, I interacted with several team members without a direct line to my main contact, which could have made communication smoother. Nevertheless, my experience with Outward Consignment Group was largely positive, marking my second purchase with them. What truly made a difference was my trading assistant, Mike. His exceptional customer service skills and dedication were remarkable. Having him as a consistent point of contact throughout would have elevated the entire experience to excellence.
michellep537
1 review
1 helpful vote
August 28th, 2021
Verified purchase
Having used Outward Consignment Group both as a seller and a buyer, I can honestly say my experiences have been consistently positive. The sellers I've interacted with were unfailingly courteous, making transactions smooth. Delivery times have always been prompt, and I've never encountered delays in receiving payments. Their minimal seller fees and reasonable listing charges, unlike some platforms that can be quite costly. For higher-value items, I recommend using their services for transactions over $3,000, as they offer competitive rates.
seanb238
24 reviews
11 helpful votes
June 22nd, 2021
They delivered an exceptional experience from the moment I engaged with them. Their process was flawless, setting a high standard that few can match. They excelled in communication, ensuring I was informed at every step. Not only did they offer a competitive price, but they surpassed their competitors in value and service. The entire journey was remarkable, marked by their utmost professionalism. Hats off to Outward Consignment Group for a job exceptionally well done!
marks1907
12 reviews
5 helpful votes
April 22nd, 2021
I stumbled upon outwardconsignmentgroup.com through an ad on Craigslist and was immediately drawn in by their competitive pricing. Their trading assistant, impressed me not only with his expertise but also with his friendly demeanor. Within just a few hours, from initial inquiry to completion, I had made a purchase that I felt was not only fairly priced but also tailored perfectly to my needs!
davids3363
9 reviews
3 helpful votes
March 1st, 2021
Verified purchase
I found this service to be a significant improvement over the hassle of dealing directly with a dealership or handling the sale myself. The convenience was undeniable, although there were moments of frustration having to explain things repeatedly during the communication process. It would have been helpful to receive a checklist upfront outlining what to prepare for the transaction, which unfortunately I missed... Quick and easy experience!
tomm904
1 review
1 helpful vote
November 30th, 2020
Verified purchase
I decided to sell my car instead of trading it in for a new one, and opting for an online consignment service was a new experience for me. After hearing positive things about outwardconsignmentgroup.com from a friend, I decided to give it a try. Doing some research online, I found their approach appealing. Booking an appointment at the facility was easy, and when I arrived on a Tuesday, I wasn't quite sure what to expect. They greeted me warmly and guided me through the entire consignment process with professionalism and clarity. Answered all my questions and ensured I understood each step. Throughout the process, I never felt rushed or pressured, even when considering offers from potential buyers. They made selling my car a smooth and transparent process, earning my trust and a five-star rating!!
marissat20
23 reviews
21 helpful votes
September 21st, 2019
I initially had doubts about the website given how impressive their items looked, but I was uncertain about what to expect. However, I was pleasantly surprised. The delivery was surprisingly swift, and the package arrived completely intact, which added to the excitement of unboxing something. The transaction was clear, no hidden surprises. I would definitely recommend OCG.
victoriav107
1 review
1 helpful vote
May 26th, 2018
From the moment I brought in my Ford truck for evaluation, the staff was incredibly helpful. They made sure to thoroughly assess my truck, explaining the process step by step. Fast forward 11 days later, when I returned with my father to finalize everything and collect the check, the efficiency of their service were truly impressive. Dealing with Outward Consignment Group turned what could have been a stressful transaction into an effortless process. They really went above and beyond to ensure everything went smoothly!
michaell397
13 reviews
3 helpful votes
November 20th, 2017
I recently sold my boat through this company and couldn't be more pleased with the experience. Dealing with the hassles of private sales was something I wanted to avoid, and this service made it incredibly easy. Within just a day of contacting them, my boat was scheduled for collection. Dave and Mike, who handled the pickup, were not only professional but also friendly and accommodating throughout the process!!

Q&A (2)

Answer:

It's super easy. They are very responsive and very helpful.

By Danyel M.
Answer:

Thank you for your question! Currently, we sell a limited variety of cars, trucks, rvs, boats and motors. We are looking into expanding our consignment Inventory by promoting our business model thought the entire country and by offering discounts on delivery, including lower commissions and fees, and also by offering more choices to our customers in the near future!

By Ryan  B., Managing Partner

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About the business

We at outwardconsignmentgroup.com, we specialize in helping you sell a wide range of items, from small to heavy equipment. Our team of trading assistants is well-equipped to handle any job, whether it's selling an entire car lot, a discontinued product line, or even just a single item. We pride ourselves on providing the same level of attention and dedication to both big and small jobs.

When you bring your items to one of our facilities, our experts will assist you in making informed decisions about what to sell and provide you with an estimate of their approximate value. If you have large items or a significant quantity to sell, simply give us a call. For a reasonable fee, we can arrange for one of our knowledgeable trading assistants to visit your home or business location, ensuring you receive personalized customer attention!

Company Representative

anastasiiaa1
Paul Andrews
Managing Partner, Owner

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